Review of The Hip Veggie Burger at Fat Cactus Eden by colleenc

This burger on the Fat Cactus menu is plain but tasty and the chips were really good. It's a good option for a non-vegan restaurant and they have plenty of other options to try if you are not a burger person.

Now I love the Fat Cactus brand and have been frequenting them for 20 years when they only had the Mowbray branch so I was excited to see they had opened one at Eden on the Bay. Unfortunately the service there is horrendous. The wait staff avoid making eye contact with you and give off a "this is not my table so it's not my problem" vibe. We weren't actually sure who our waiter was as we never got the same person twice and when we asked for the bill we had to do so 3 times, waited more than 25 minutes and eventually we had to threaten to walk out without paying to get them to bring it. I saw a waitress running after another table that seem to have also got tired of waiting. I really hope they can improve by getting in staff who actually are interested in customer service. I have never experienced this at any of their other branches so I was incredibly disappointed.